College of Western Idaho

Medical Administrative Support

What Kind of Career Can You Expect?
The program leading to a Technical Certificate in medical administrative support prepares students with the specialized skills necessary for employment wherever knowledge of medical terminology, professional procedures and ethics are required, such as hospitals, clinics, doctor's offices, or outpatient surgery centers. A medical administrative support professional performs a variety of administrative duties in a medical environment.

What is the Outlook for Job Opportunities and Pay?
Careers in all areas of healthcare are in great demand throughout the nation. Medical office administrative support professionals are critical to the support of clinical staff in the health care industry. Physicians rely on well-trained medical administrative support professionals to assist in the operation of a medical office and the documentation of patient care.

Successful students in this program possess above-average skills in communication, organization and attention to detail. Specialized coursework focuses on medical terminology and body structures, medical transcription, health information management and insurance billing.

The medical administrative support program is competency-based, specifying student performance objectives required for employment. Previous training or experience may be substituted for coursework if competence is demonstrated through testing, with permission of the instructor.

What Skills, Traits, or Prep Classes Would be Helpful?
- A desire to provide exceptional service for patients in a medical office
- Interest in a business career
- Keyboarding proficiency is a plus
- College-level reading skills
- Fluency in the English language
- Work where your compassion, dependability, and ability to maintain confidentiality will help others

What Will You Learn to Do?
- Manage and maintain all aspects of an office environment
- Master the use of the latest workplace technology and computer software for word processing, presentations,spreadsheets, databases, and electronic calendars
- Schedule appointments using specialized medical software
- Maintain medical records and prepare correspondence
- Prepare insurance claims, patient billing, and manage office activities
- Compose and process correspondence
- Transcribe medical reports
- Create presentations
- Arrange travel and meetings; maintain physician calendars
- Submit insurance claims and maintain financial records
- Schedule hospital admissions and surgeries

What Kind of Degree(s) Can I Earn?
- Technical Certificate - TC (approximately one-year)

To Get Financial Aid:
Almost all prospective students are eligible for some kind of financial aid, regardless of credit history, income or assets.

Program Fills Fast. Call Today! 208.562.3000
CWI delivers college credit instruction, certificates and degrees through its memorandum of understanding with College of Southern Idaho (CSI). CSI is accredited through The Northwest Commission on Colleges and Universities (NWCUU).